What is the Protocol for Returning Items to a Tenant?

Hey guys! Rebecca of Storage Heroes here… This is a topic that comes up all the time, and honestly, it’s one that I personally have had a lot of problems with.   What are you supposed to do with items that you find of a personal nature in storage units? It IS possible though to be a storage unit buyer AND a good person, all at the same time! We do revise this policy from time to time, but so far, here’s what my company’s policy is, and what I advise my clients to do.  It’s also seen as pretty industry standard, so I think most people would agree with me on this.   If you don’t, feel free to leave a comment!
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